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Generally, when on the phone, you get involved longer than planned unless you’re very self-willed.

With text messaging, you can send and receive messages at leisure and answer when you have time.  You also can access e-mail messages and send them with some phones with Internet access.  (One of my business colleagues does this instead of having her laptop with her all the time.)  Very rarely do the text messages require an instant reply so don’t interrupt what you’re doing or business you’re conducting.

However, consider texting etiquette when you use this method of communication and don’t acces your phone at inappropriate times.  It’s very annoying, when someone is talking with you face-to-face, to have them sending texts.  This also can affect your business if your customers feels talking with them is less important than your texting.

How do you utilize and manage texting in your business?

Post from: My Organized Biz

Image: sxc.hu

 Do you realize what impression you give if you always have the cell or a head set attached to your ear?  Or if you’re looking away from the person you’re talking with to check text messages or send them?

You tend to give the impression the people you meet aren’t important.  No, you’re not doing business with them at that moment, but they’re potential customers or may be talking to potential customers.

• Decide to organize your cell phone calls and text messaging so that you don’t have to answer when you’re talking with others, even in a casual conversation, ordering a meal, going through a check-out, dropping clothes at the cleaners, talking to a sales person.
• Make a decision that you’ll act professionally when you own a business and give the impression to customers and potential customers that they are important. 
• Let those who call you frequently know you’ll get to them as soon as you can. (Their phone number or message will be there.)

How do you handle your cell, iPhone or other calls in a professional manner to create a good business image?

Related Post: Do You Text & Drive?

Post from: My Organized Biz